DYD Support

This is a planned promotional offer by Spectranet designed to offer additional data at no extra cost to all her Customers who renew on any Monthly Data Capped plan during and on the promo date.

100% Bonus may be open to all channels of renewal (Online, Shops, IVR, Call Center) and via online platforms (Interswitch, Quickteller, WebPay, Mypaga, E-Transact, Jumiapay.com, Selfcare Portal/Mobile)

SMS/Email Notification will be sent out on the promo Date to Notify all eligible Customers .

No. Yes. Renewal must be posted only on any Monthly Data Capped Plan to enjoy the Bonus data

Information about 100% Bonus is communicated to Our Subscribers during this activity.

Yes. Double Data will be credited within one hour of renewal otherwise, contact the Call center on: 07002345678 or chat with us @ www.spectranet.com.ng for assistance

You may Visit our Outlet, contact the Call center on: 07002345678 or chat with us @ www.spectranet.com.ng for assistance or visit our support page on our website: www.spectranet.com.ng

100% Bonus is valid from 00:00:00hrs of the communicated date to 11:59pm of the same date.

You will be notified via SMS/Email/Website/Mobile App when offer is available.

Spectranet ONLY have approval for 100% Bonus yearly and renewable subject to approval by the NIGERIAN TELECOMMUNICATION COMMISION.

The 100% Bonus Offer is available to all Spectranet Subscribers basis their category, Plan Type and account status on the activity date.

Please contact our 24*7 Contact Center 07002345678, chat with us : www.spectranet.com.ng or write us at care@spectranet.com.ng for assistance.

None. During the Promotional Offer, all other bonus or benefits accruable for renewing account will be place on hold. 100% Bonus supersedes all other promo offers.

No. 100% Bonus Data can only be enjoyed if renewal is posted on the activity Day and on any Monthly Data capped Plan.

Please turn off all Operator DND activated on your mobile Number to enable receipt of 100% Bonus communication.

Please download the Spectranet Mobile App from Google Play Store or Apple Store to get real Time notification of Spectranet promotional Offers

No. During Online 100% Bonus, ONLY accounts renewed online(Interswitch, Quickteller, WebPay, Mypaga, E-Transact, Jumiapay.com, Selfcare Portal/Mobile etc) will enjoy the offer. Renewal at the Shop does not qualify you.

You may login to the Spectranet Mobile App or visit selfcare.spectranet.com.ng to view bonus Data.

To View Bonus Data Bank, click on the drop Down Menu at the top right hand of the Data Bank and select Bonus Bank to view Bonus

The SMS notification will carry the eligible User ID and Promo Date.

Yes. Multiple renewal qualifies you for Bonus equal to the number of times renewal was posted.