Roll Over | Spectranet

Roll Over

ROLLOVER TERMS AND CONDITION

  1. Data Rollover is the event where subscribers are allowed to carry any left-over data from the current Month (billing cycle) to the next Month (billing cycle).
  2. Rollovers ONLY applies to Customers with Unused data from the previous Billing cycle
  3. Rollover does not apply to Unlimited data plans, and time-based data plans
  4. Unused data can be rolled over if the consumer renews on or before the expiry of GRACE PERIOD.
  5. Grace period: This is the additional time frame provided to customers to renew their account and roll over the unused data or left over data to the subsequent month(Capped Plans Only).
  6. Rolled-over or left-over data cannot be exchanged for cash, hence it’s neither refundable, transferable nor use as subscription renewal.
  7. Any left-over or rolled over balance will be wiped out of the account on expiry date if subscription is not promptly renewed before expiry of grace period
  8. No service extension will be granted after expiry date, in order to retain rolled-over or left-over balance
  9. All data volumes acquired as bonus will not qualify for rollover. Data volume given through promotion or as free, needs to be consumed while the subscription is valid.
  10. Upon exhaustion of free data balance, your usage will be deducting from your paid data balance. Note that if your free data balance has been fully utilised before the expiration date, your usage will commence on PAID DATA balance.
  11. Subscription renewal on Data Capped Plans will ensure roll over of unused data or left over data into the next Billing cycle.
  12. Service Renewal for the next billing cycle confirms your acceptance of all SPECTRANET LIMITED Terms and Conditions.

Grace Period Matrix:

Source Plan Destination Plan Grace Period
Monthly Data Plan Monthly Data Plan 7Days
Monthly Data Plan Weekly/Daily Data Plan
Weekly/Daily Data Plan Weekly/Daily 2Days
Weekly/Daily Data Plan Monthly Data Plan

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